Arup Melbourne – LED Wayfinding Signage
Redesigned and upgraded office LED signage with a user-friendly, LoRA-based system for reliable, multi-floor wayfinding control.
Overview
As part of Arup Melbourne’s new office fitout, LED wayfinding signage was installed for use by admin and event staff. However, the original system, developed externally, was undocumented, prone to wireless dropouts, and required technical expertise to operate, limiting its accessibility and maintainability.
Responsibility
During the COVID office shutdown, I took initiative to resolve these issues by:
- Reverse engineering the undocumented hardware and evaluating the weaknesses in the original 2.4GHz-based system.
- Designing a more robust system architecture from scratch using LoRa (Long Range Radio) for improved reliability across multiple floors.
- Leading the end-to-end upgrade project, including engaging and managing external developers for frontend development and hardware support.
- Overseeing the integration of the new system into Arup’s broader signage platform to allow simplified access for non-technical staff.
Outcome
The upgraded system enabled intuitive, accessible signage control across multiple floors via a unified interface. It eliminated prior connectivity issues and reduced the operational burden on technical staff. The project extended the lifespan and usefulness of the signage infrastructure while aligning with Arup’s goals for smart, scalable office systems.






